Digital Operations Consulting

Design. Deliver.
Evolve.

We help organizations design, implement, and evolve modern service operations — bridging strategy with hands-on platform delivery.

30+
Years Combined Experience
2
Platform Specializations
4
Global Regions
Step 01

Discovery

Understand operations, goals & platform landscape

Step 02

Platform Fit

Recommend the right tools for today and tomorrow

Step 03

Adoption

Structured delivery with user enablement

Step 04

Knowledge Transfer

Sustainable operations & team empowerment

What We Do

Core Offerings

Implementation-first consulting across enterprise platforms — practical, scalable, and aligned to your business priorities.

ServiceNow

Platform assessment, ITSM implementation, process design, optimization, and operational enablement — structured for measurable improvement.

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HaloITSM

Implementation, migration from legacy tools, process alignment, and user onboarding — faster time-to-value with operational discipline.

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Talent Augmentation

Deploy pre-vetted Nigerian ServiceNow professionals with mentorship and enterprise readiness for global markets.

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Why EquaCore

Delivery Discipline, Real Outcomes

We don't build slideware. We build operational excellence through governance, accountability, and hands-on delivery.

Governance & Structure

Every engagement follows a defined governance framework ensuring accountability, transparency, and clear decision-making.

Adoption Focus

Prioritizing usability, enablement, and knowledge transfer ensures solutions stick long after we leave.

Technology Agnostic

We recommend the right tools for your strategy today and your growth tomorrow — not tied to one vendor.

Talent & Community

Pre-vetted Nigerian ServiceNow professionals supported by mentorship and developer ecosystem growth.

Community & Talent

Growing Africa's Tech Ecosystem

EquaCore fosters developer communities through meetups, hackathons, and talent enablement initiatives — creating a sustainable ecosystem that nurtures growth, collaboration, and knowledge sharing across Africa.

Learn About Our Impact

Ready to modernize your operations?

Let's discuss how EquaCore can help you design, deliver, and evolve your service management platform.

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Our Services

What We Deliver

A quick scan of EquaCore's primary offerings — from enterprise platform implementation to talent augmentation.

ServiceNow Services

End-to-end ServiceNow implementation, optimization, and enablement — from assessment and roadmap to ITSM workflows and user training.

Explore ServiceNow →

HaloITSM Services

Platform implementation, legacy migration, process alignment, and handover support — delivering faster time-to-value with discipline.

Explore HaloITSM →

Talent Augmentation

Pre-vetted Nigerian ServiceNow professionals ready for global enterprise delivery, with flexible engagement structures.

Explore Talent →
ServiceNow

ServiceNow Services

Structured delivery and measurable improvement across your ServiceNow platform.

Capabilities

What We Deliver

Our ServiceNow practice covers the full lifecycle — ensuring your platform investment drives real operational value.

Platform Assessment & Roadmap

Evaluate your current platform state, identify gaps, and define a clear improvement roadmap.

ITSM & Service Workflow Implementation

Design and deploy IT service management workflows that streamline operations.

Process Design (ITIL-Aligned)

Align processes to ITIL best practices for standardization and maturity.

Platform Optimization & Enhancement

Continuously improve performance and capability of your ServiceNow environment.

User Training & Operational Enablement

Equip your teams to manage and grow your ServiceNow platform independently.

Our emphasis: Structured delivery and measurable improvement. Every engagement is built around governance, clear milestones, and outcomes that matter.

Let's optimize your ServiceNow platform

Whether you're starting fresh or enhancing what you have, we'll help you get more from ServiceNow.

Get in Touch →
HaloITSM

HaloITSM Services

Faster time-to-value while maintaining operational discipline.

Capabilities

What We Deliver

A complete HaloITSM practice — get operational quickly without sacrificing quality.

Platform Implementation & Configuration

Deploy and configure HaloITSM tailored to your operational requirements.

Migration from Legacy ITSM Tools

Seamlessly transition with data integrity and minimal disruption.

Process Alignment & Operational Setup

Design processes that align HaloITSM to your workflows and objectives.

User Onboarding & Handover Support

Comprehensive onboarding so your team owns the platform from day one.

Our emphasis: Faster time-to-value while maintaining operational discipline. We get you running without cutting corners.

Ready to implement HaloITSM?

From fresh deployments to legacy migrations, we'll get you operational with confidence.

Get in Touch →
Talent Augmentation

ServiceNow Talent, Enterprise-Ready

Pre-vetted Nigerian ServiceNow professionals deployed globally.

Our Model

Quality Talent, Global Reach

Exceptional ServiceNow professionals from Nigeria — rigorously vetted, mentored, and ready.

Pre-Vetted Professionals

Rigorous assessment covering technical skills, communication, and enterprise readiness.

Mentorship & Development

Ongoing mentorship keeps talent sharp and aligned with best practices.

Flexible Engagement Structures

Choose between embedded consulting and staff augmentation models.

Impact

Building Africa's ServiceNow Ecosystem

Beyond staffing, EquaCore nurtures Nigeria's ServiceNow talent pool through community initiatives and developer ecosystem growth.

Our Community Impact →

Need ServiceNow talent?

Access our network of enterprise-ready professionals.

Discuss Your Needs →
Engagement Models

How We Work With You

Flexible engagement structures designed to match your project needs and business objectives.

Defined Scope

Project-Based Delivery

For defined implementations with clear scope, milestones, and deliverables. Ideal for new platform deployments, migrations, and targeted improvement projects.

Continuous

Ongoing Support & Optimization

Continuous platform support, enhancement, and optimization. For organizations that need a trusted partner to evolve their platform over time.

Integrated

Embedded Consulting & Staff Augmentation

Place EquaCore professionals directly within your teams, bringing expertise while transferring knowledge to build internal capability.

Blended

Hybrid Delivery Models

Combine delivery and enablement in a single engagement. We implement while simultaneously upskilling your team.

Not sure which model fits?

Let's talk through your situation and recommend the right engagement structure.

Let's Discuss →
About EquaCore

Who We Are

Built on implementation expertise, delivery discipline, and growing Africa's tech ecosystem.

Purpose

Vision & Mission

Our Vision

To enable organizations to operate intelligently and adapt continuously by delivering transformative digital solutions and connecting them with exceptional technology talent — across platforms, borders, and industries.

Our Mission

To help organizations design, implement, and evolve modern digital operations by combining deep implementation expertise with scalable talent solutions.

Community Impact

Nurturing Africa's Tech Future

EquaCore fosters developer communities through organizing meetups, hackathons, and talent enablement initiatives. Creating a sustainable ecosystem that nurtures growth, collaboration, and knowledge sharing across Africa.

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Markets Served

Global Reach, Local Expertise

Deep roots in Nigeria with expansion across Africa, Europe, and North America.

Our Regions

Where We Operate

Supporting organizations across diverse geographies and sectors.

🇳🇬

Nigeria

Primary market. Deep local expertise, talent network, and community initiatives.

🌍

Africa

Expanding across the continent with implementation and talent services.

🇪🇺

Europe

Supporting European organizations with consulting and talent augmentation.

🌎

North America

Delivering enterprise platform expertise to North American clients.

We work with IT and Operations leaders responsible for service delivery and platform strategy — across small, mid-market, and enterprise organizations at every stage of platform maturity.

Operating in your region?

Let's explore how EquaCore can support your digital operations journey.

Start a Conversation →
Contact

Let's Talk

Whether you're exploring a new platform, optimizing what you have, or need ServiceNow talent — we'd love to hear from you.

Send Us a Message

Fill in the form below and we'll get back to you promptly.

Get in Touch Directly

Prefer to reach out directly? Here's how to contact us.

General Enquiries
Info@equacoredigital.com

We typically respond within 24 business hours.